Patient Information

Preventive Health Programme

Today great emphasis is placed on preventive health check-ups. Watching and controlling what we eat, exercising and generally becoming more active, and maintaining regular health check-ups. A yearly health check-up is recommended to aide in early detection of disease or illness.

JIMS offers unique health check up packages. Apart from the routine investigations carried out in the package we offer consultation with various specialist, which makes the check up thorough and complete.

Investigations	BASIC	HEALTHY HEART	COMPLETE	WELL WOMAN
Haemoglobin
Blood Sugar (F & PP)
PBF
Lipid Profile
Sr. Uric Acid
KFT
LFT
Thyroid Profile
ECG
Xray Chest
USG Abdomen
Echocardiography
TMT
Mammography
PAP Smear

ECG,X-ray, Dental check up, gynaecologist consultation (in females), physician check-up, review of reports ECG, Dental Check Up, Physician Check-Up, Review Of Reports

Optional
Investigations :

CT Scan
MRI Scan
Cancer Screening
Colour Doppler
PSA

Empanelments

Haryana State Government
Employee State Insurance Corporation (ESIC)
Dedicated Health Services
Paramount Health Services
ICICI Lombard
Star Health and Allied Insurance
E-Meditek

OPD Procedure

Patient arrives at Hospital
If patient is disabled or not able to walk or move, hospital has facility of wheel chair/stretchers which is available from wheel chair/ stretchers bay.
Patient/Patient Attendant should get the OPD Registration from registration window.
OPD Registration Slip is generated with Computerised waiting number.
Patient Pays the OPD Registration Charges and gets the OPD Registration Slip.
Patient goes to the doctors chamber (number mentioned on the OPD Registration Slip) for the consultation
Patient submits the OPD Registration Slip to the Doctor Attendant alongwith past history of treatment.
Doctor Attendant informs the patient the estimated waiting time, i.e., for how much time they have to wait for their turn to come. Patient is asked to sit in the waiting area and wait for his turn as per computerised waiting number generated on the OPD Slip.
When the patient’s turn comes to be examined by the doctor, doctor attendant calls the name of patient.
Patients enter the Doctor chamber for the Consultation.
If the doctor advises the patient for X-Ray, ECG, TMT, dressing, minor surgeries etc, and requisition form is filled by OPD Attendant and patient is guided to relevant department/ room.
Doctor advises next date for follow-up check-up and the patient is guided to pharmacy by OPD Attendant for purchase of medication advised by the docto

Admission Procedure

Patient is seen by the doctors in the OPD/ Emergency and advises the patient for admission in ward/room/ICU depending upon the condition of the patient.

Patient is directed to the respective department for the admission.

Ward Incharge/ Duty Nurse attends the patient and allots suitable bed to the patient.

Ward Incharge/ Duty Nurse makes Indoor file of the patient. Fill the patient’s consent form and after telling them the purpose and meaning of the form, get it signed by the patient’s relatives.

Patient attended is directed to IPD Registration window for deposit of advance and computerised IPD registration.

OPD admitted cases are seen in normal round of consultants.

Patient is briefed about routine, rules and regulation of ward, about availability of utility items, medicines from where to avail.

Consultant orders discharge on morning or evening round.

Discharge Procedure

Duty doctor / Ward Incharge on advice from the consultant prepares discharge summary and final bill.

Discharge summary/file checked by Ward Incharge/staff.

Ward Incharge/staff prepares the bill.

Patient/Attendant is informed of bill being ready and shown the bill. Any other clarifications / doubts regarding the bill are cleared.

Patient / Attendant deposit the amount due at the cash counter.

Final bill is generated, checked and stamped. Cash receipt is sent to the ward by Counter Clerk.

On receipt of the case file from billing counter, the incharge / staff completes the entries in the discharge register.

Discharge Card and copy of all investigation reports, films and copy of bill are handed over to the patient / attendant.

Nurse on duty explains the discharge summary / treatment advice on discharge to the patient / attendant.

Patient shows the discharge card at the main gate to the security and leaves the hospital.

Patient documented file is sent to MRD Deptt.

JIMS – Charter of Patient Right

Know your Rights and Responsibilities

Every person has a right to quality healthcare which can be delivered only by the collective cooperation of both the hospital and the patient and her/his attendants. Therefore, it is important to understand the role everyone plays in ensuring a speedy recovery of the patient and her/his getting the best healthcare services.

PATIENT RIGHTS

Right to information you have the right to receive information about the name and qualification of your treating doctor, your state of health, possible complications and its prevention, approximate cost of treatment, treatment plan, use of medication, diet and nutrition and how to register any complaint you may have.
Right of consent You have the right to give or withhold your consent for any proposed treatment. You have the right to seek second medical opinion before giving the consent. You have the right to refuse consent for treatment under clinical research/clinical trail.
Right to choose/ participate You have the right to know all your treatment options and to participate in decisions related to your treatment.
Right to Dignity & Privacy. You have the right to receive reasonable privacy during consultation/examination treatment and various investigation procedures. You have the right to have your healthcare information protected. Information concerning ones health and treatment may only be disclosed with your consent, except when required in terms of any law or an order of the court.
Right to Respect You have the right to receive appropriate treatment regardless of race, culture, religion, age gender or physical ability and not to be subjected to any kind of discriminatory abuse or neglect.
Right to Quality care You have the right to receive medical care in accordance with reasonably expected professional standards of care.You have the right to receive immediate medical care at the time of emergency.
Right to Voice a Complaint- You have the right to voice the complaints in case the patient feel aggrieved, to the Hospital Management or may lodge Complaint/ Suggestion in the Register kept at ( 24 X 7 ) Patient Assistance Cell.

PATIENT RESPONSIBILITIES

Provide complete and accurate information, including full name, address, and other details.

Provide complete and accurate history and information about your health, including present condition, past illness, hospitalizations, medications, or any other matters that pertain to your health. Follow the prescribed treatment plan, carefully follow all instructions given, and attend follow-up appointments as requested.

Ask questions when you do not understand any detail given by the doctor or other members of the healthcare team. Also, inform the doctor if you anticipate any problems in the prescribed treatment or are considering alternative therapies. Accept responsibility for the decisions made regarding your treatment.

Abide by all hospital rules and regulations. Some of these are:

Strictly follow the NO SMOKING policy on the hospital campus.
Ensure that all your visitors follow the visitor timing and policy.
Be considerate of noise levels, privacy, and the safety of other patients.
Weapons are prohibited on the premises.
Treat hospital staff, other patients, and visitors with courtesy and respect.

Be on time for appointments. Cancel or reschedule appointments as far in advance as possible when required.

Do not take any medications on your own without the knowledge of your doctor and healthcare professionals. Inform the doctor if your condition worsens or does not follow the expected recovery course.

Do not give medications prescribed for you to others.

Provide complete and accurate information for insurance claims and work with the hospital to process claims and make payments if the claim is denied.

Pay for services billed in a timely manner as per the hospital rules.

Respect situations when another patient's medical condition may be more urgent than yours and accept that the doctor may need to attend to them first.

Due to the non-availability of ventilators/beds, doctors have the right to refer you to another center.

Keep your mobile phone and luggage under your self-care.

Do not enter any room without permission.

All money is to be deposited at the counter. Always take a computerized print receipt for the same.

Online OPD Booking

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Patient Feedbacks

International Patients

JIMS has been treating international patients for specialised surgeries like Total Knee Replacement and other Joint Replacement Surgeries.

We provide special attention to take care the needs of our international patients.

Our special services for International Patients include:

Appointment Scheduling
Treatment packages in advance
Airport Pick-n-Drop facility
Assistance in Legal clearance
Hotel reservations, if needed
Express and priority check-in through our dedicated International Patient's Cell
Dedicated International executive during your entire stay with us.
Ambulance pick-up, if required
Follow up assistance for future appointment scheduling after discharge

LIFE AT JIMS

O.P Jindal Institute of Cancer & Cardiac Research is providing DNB in Anesthesiology-4 seats(2 primary seats & 2 secondary seats).

O.P. Jindal Institute of Cancer & Research

O.P. Jindal Institute of Cardiac Care

Department
Doctor’s Name